Lead UX Designer

Cape Town, Western Cape, South Africa

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more.

The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go.

To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.


Your Role at impact.com:

The UX Design Lead will own and drive the design for multiple products at Impact.com. Work closely with product management, engineering, and executive leadership in a fast-paced, collaborative environment, and drive the user experience of products from early-stage concepts through launch and beyond.

We are looking for a talented and experienced designer with exceptional problem-solving abilities, clear communication skills, solid design instincts, and obsessive attention to detail to work on complex problems that require elegant, customer-focused solutions. Ideal candidates are responsive, flexible, and are self-starters who bring original ideas and fresh approaches to everyday projects.


What You'll Do:

  • Be a part of a team of UX designers and researchers, fostering a collaborative and innovative work environment conducive to creativity and growth.
  • Define and communicate the UX vision, strategy, and design principles to ensure alignment and coherence across projects.
  • Collaborate closely with product managers, engineers, and other stakeholders to understand business goals, user needs, and technical constraints, translating them into compelling user experiences.
  • Lead design reviews and provide constructive feedback and mentorship to team members, helping them develop their skills and grow as designers.
  • Work with our user researchers in gathering feedback to inform design decisions and iteratively improve the user experience.
  • Create wireframes, prototypes, and high-fidelity mockups to communicate design solutions and guide implementation effectively.
  • Set high standards for pixel-perfect designs and attention to detail, ensuring that all deliverables meet established quality benchmarks.
  • Establish and maintain design standards, patterns, and best practices to ensure consistency and quality in UX deliverables.
  • Stay abreast of industry trends, emerging technologies, and best practices in UX design, and share knowledge with the team to drive continuous improvement.


What You Have?

  • Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.
  • 7 years of experience in UX/UI design, with a proven track record of leading successful design projects from concept to launch.
  • Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.
  • Strong understanding of user-centered design principles, usability, and accessibility standards.
  • Excellent communication and collaboration skills, with the ability to effectively present and articulate design concepts and rationale to stakeholders.
  • Experience in developing and maintaining design systems, style guides, and component libraries to ensure consistency and scalability across products.
  • Familiarity with agile methodologies and experience working in cross-functional Agile teams.
  • Proven experience in designing SaaS (Software as a Service) applications, with a deep understanding of the unique challenges and considerations involved.
  • Exceptional attention to detail and a passion for crafting pixel-perfect designs.
  • Experience leading and managing a team of designers is highly desirable.
  • Portfolio showcasing a range of UX/UI design projects and process.


  • Hybrid, Casual work environment
  • Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Primary caregiver leave
  • Training & Development
  • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme for provident fund
  • Restricted Stock Units
  • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology stipend 

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.


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