Systems Engineer IV

About Us: We are CAES, a technologically advanced electronics company employing more than 3,600 talented makers, thinkers, innovators, and doers nationwide. We build things that solve challenging problems from deep space to the depths of the ocean. We serve customers in defense, aerospace, security, medical, and industrial markets.

Are you searching for a career with a company that offers challenging, diverse projects and opportunities? Are you looking for a position with a company that is growing and able to offer long-term professional advancement? Searching for a company that values a friendly work environment and that values YOU? Consider CAES. #peoplefocusedmissiondriven

A career with CAES is more than just a job, it is the pathway to a bright future. We offer competitive wages, benefits from day 1, a work schedule with every other Friday off, tuition reimbursement, generous PTO and 11 paid holidays per year.

Overview:

CAES is where your work matters to a cause larger than yourself! Join Us! CAES is seeking a self-motivated TEMPORARY EXCHANGE SYSTEMS ENGINEER for a remote growth opportunity.

We are comprised of talented makers, thinkers and doers who like to solve complex problems. Our employees are mission driven and proud of the world-class products they design and manufacture for the most important needs of our time. As a people focused organization, we empower our employees to drive excellence in all that they do. These innovators design, engineer, manufacture and deliver technology solutions. Continuous improvement is expected and encouraged. All ideas are welcome because we understand diversity of thought is how we succeed.

Responsibilities:

• Expert level knowledge of Microsoft Exchange and Exchange Online
• Administer, monitor and support all aspects of an Enterprise Messaging and Unified Communication infrastructure environment.
• Demonstrate knowledge of routine techniques, PowerShell scripting skills, equipment, and procedures.
• Have the ability to rapidly deploy solutions to meet customer and business needs.
• Improve, plan capacity and design solutions using industry best practices and balance with security policies.
• Assist in the resolution of medium to high complexity issues affecting Microsoft on-premises and cloud technologies. Areas of responsibility include Active Directory, Exchange, Skype, Windows Server, MECM, WorkspaceOne, Zoom, and Proofpoint.
• Coordinate with support providers on problem/resolution and root cause analysis.
• Ensure most extreme uptime for complete network services and servers.
• Meet SLAs on desktop resolution or time network and phone system issues.
• Establish and execute on maintenance timelines for enterprise messaging systems.
• Identify opportunities for more efficient and effective operations through the implementation of automation and monitoring.
• Participate in continuous improvement for current processes and procedures.
• Contribute and maintain documentation such as administrator guides, user guides and policy documents.
• Collaborate with Infrastructure and Information Security teams on daily activities and special projects.
• Evaluate and implement new technology as potential solutions to existing problems as well as business requirements.

Qualifications:

Minimum:

• Bachelor’s Degree.
• 5+ years IT administration and/or IT engineering experience in Enterprise Messaging.
• Microsoft Exchange 2013/2016/2019.
• Microsoft Active Directory.
• Microsoft Windows 10, 2012 R2, 2016, 2019 Administration.
• Windows PowerShell.
• Superior customer service.
• Self-motivated and independent.
• Good verbal and writing skills.
• Ability to obtain and maintain a security clearance, which requires US Citizenship.
• This position requires access to technology, materials, software or hardware that is controlled by US export laws. In order to be eligible for this position, you must be a “US Person” under US export laws (or eligible for approval under a U.S. Government export license)

Preferred:

• Microsoft Certifications desired but not required in lieu of professional experience.
• Experience in a secure environment.
• Microsoft O365 and Exchange Online.
• Microsoft Azure AD.
• Microsoft Skype for Business.
• Microsoft MECM/SCCM
• Microsoft DNS, IIS and DHCP.
• Zoom Meetings/Rooms/Phone.
• Proofpoint Email Gateway.
• WorkspaceOne AirWatch.
• Software Packaging.
• Mobile Device Management.
• Endpoint Management.
• Endpoint Security.
• Email Security.
• Enterprise VOIP.
• Project Management experience a major plus.

Employment Transparency: CAES is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of CAES to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. CAES will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.

The EEO is the Law poster is available here and the poster supplement is available here.

The Pay Transparency Policy is available here.

CAES is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.